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FAQ
Current commission slots are fully booked through the end of 2027, and new orders are temporarily closed.The next opening is expected no earlier than 2028, depending on production progress and scheduling.Updates will be announced on Instagram, Threads, and Facebook , You are also welcome to subscribe to the website for future notifications.Future commissions will only be accepted through the official website commission form. After submitting the form, you will be contacted via FURURU’s official social media accounts and email.⚠️ FURURU only shares information through its official website and social media accounts. Recently, there have been fake accounts stealing artwork images and accepting fraudulent orders. Please verify the source carefully and beware of scams.
FURURU is run entirely by a single artist. To maintain creative focus and the quality of each artwork, waitlists and rush commissions are not available at this time.Thank you sincerely for your understanding and patience.
FURURU specializes in realistic cat artworks and is currently not accepting commissions for other animals.Commission Types• Framed Bust Portrait — Starting from NT$30,000 (approx. US$980)• Full Body Sculpture — Starting from NT$65,000 (approx. US$2,120)Final pricing may vary depending on the cat’s coat pattern, fur volume, and overall complexity.Each piece is individually crafted, and pricing is carefully evaluated based on the time, craftsmanship, and complexity involved.Price negotiation is not available. Thank you sincerely for your understanding and trust.
● STEP 1|Submit Photos & Receive a QuotePlease provide 1–3 photos of your cat.After confirming that the commission can be accepted, a price quote will be provided.● STEP 2|Pay the DepositA 50% deposit is required to confirm your commission.Once the deposit is received, your commission slot will be reserved and added to the schedule.● STEP 3|Provide Additional Reference PhotosPlease provide clear photos from multiple angles.Additional details and requests may also be discussed during this stage.● STEP 4|Final Payment & ProductionBefore production begins, you will be contacted to complete the remaining balance payment.Production will officially begin once the payment has been confirmed.Depending on the artwork type, production typically takes around 1–2 months(excluding waiting list time).● STEP 5|Final ReviewOnce completed, detailed photos and videos of the artwork will be provided for confirmation.Up to 2 minor adjustments are included(such as small refinements to markings or eye shape).Additional modifications may require an extra fee.● STEP 6|ShippingAfter final confirmation, the artwork will be carefully packaged and shipped.
To help capture your cat’s appearance as accurately as possible, please provide clear photos from multiple angles.Photo GuidelinesPhotos taken in natural daylight are recommended.Please avoid heavy filters or strong yellow lighting to reduce color distortion.Avoid using wide-angle lenses or taking photos too close to the face, as this may distort facial proportions.Please provide clear, well-focused images whenever possible.Avoid blurry or overly compressed photos.Required PhotosFrontSide (at least one side)One photo showing your favorite expression or mood for referenceRecommended Additional PhotosPhotos from multiple angles are recommended for better accuracy.Photo ExamplesThe following types of photos may affect the accuracy of the final artwork:Heavy filters or strong color distortionPhotos that are too dark or backlitOnly a single angle providedPhotos taken with a wide-angle lens or from too close a distanceUnsuitable Photo Examples
Needle FeltingMade with high-quality wool, each piece is entirely handcrafted.Slight size variations of approximately ±1–2 cm are considered normal.Framed Bust PortraitThe sculpture itself measures approximately 10–12 cm.Each piece is displayed in a 15 cm black walnut round frame and comes with a hanging hook on the back, along with a display stand for both tabletop and wall display.Full Body SculptureApproximately 22 cm in seated height, with slight variations depending on the cat’s breed and pose.
FURURU redesigns each cat’s expression and gaze based on their unique personality and features.The goal is not only to recreate their appearance, but also to capture the loving moment when they look at the person they cherish most.Signature style elements often include gently lifted “smiling” whiskers, subtle smiling mouth shapes, and expressive eyes with a slightly illustrated sense of wonder and excitement.Each artwork is created through my own artistic interpretation and understanding, and therefore will not be an exact replica of the reference photos.Please make sure you feel connected to FURURU’s artistic style before placing a commission.
Yes, your cat’s fur and whiskers can be incorporated into the artwork.If possible, providing some intact fur strands would be especially helpful for color matching and reference, allowing the final piece to more closely reflect your cat’s natural coat colors.Loose fur collected during brushing is also welcome.The artwork will still be primarily created using wool, while your cat’s fur may be incorporated in small amounts as a sentimental commemorative detail, depending on the condition and suitability of the material.⚠️ For the health and safety of the cats in my home, please make sure your cat has not recently had any serious contagious illnesses, such as feline panleukopenia, ringworm, or parasites.Please also ensure that the fur is clean and completely dry before sending it. Thank you for your understanding and cooperation.
Please avoid direct sunlight, humid environments, and exposure to fire.If dust appears on the surface, gently clean it with an air blower or a soft brush.Wool is a delicate material. Please avoid pulling, squeezing, or exposing the artwork to water.You may gently stroke the fur in the direction of the hair flow to help maintain its appearance. Avoid rubbing back and forth, as this may cause frizzing.Best suited as an indoor display piece, quietly keeping you company.For long-term storage, it is recommended to place desiccants or natural lavender nearby to help prevent moisture and insect damage.
Finished artworks and process videos may be shared on Instagram, Facebook, Threads, YouTube, and other official social media platforms.
FURURU offers worldwide international shipping.At the moment, international commissions are primarily available for the Framed Bust Portrait series.Shipping methods are selected based on the destination country, with EMS, DHL, or FedEx commonly used to ensure safe and reliable delivery.International shipping fees are not included and will be calculated separately depending on the destination and package size.
Currently, FURURU does not offer classes or material kits.If they become available in the future, announcements will be made through the official platforms.
Currently, the following payment methods are accepted:• Taiwan customers: Bank Transfer• International customers: PayPal(A 3% transaction fee will be added for PayPal payments.)Payment Terms• 50% DepositA 50% deposit is required after placing the order to reserve your commission slot and prepare materials.• Remaining 50% BalanceBefore production begins, you will be contacted for the final payment.The artwork will officially enter production after the payment is confirmed.Cancellation Policy• Before Production BeginsOrders may be canceled before production starts. However, the deposit is non-refundable, as it covers material preparation and reservation of the production schedule.• After Production BeginsOnce production has started, cancellations and refunds are no longer available, as each artwork is a fully customized handmade piece.If production cannot begin as scheduled due to personal circumstances on my side, I will proactively contact you to discuss adjustments. If necessary, a full refund may be provided.
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