Question 1

How to Commission a FURURU Artwork

Accepted Answer

Commission slots are currently full, and new commissions are temporarily closed. The next opening is expected in 2028 at the earliest.When commissions reopen, applications will be accepted through the official website. FURURU will select cats that resonate with me creatively and that I would love to bring to life through my work.Updates will be shared on Instagram, Threads, and Facebook.⚠️ Fake accounts have recently been using FURURU’s artwork to solicit commissions. To avoid scams, please make sure you are communicating only through FURURU’s official accounts and website.

Question 2

Can I Join the Waitlist?

Accepted Answer

FURURU is run by a single artist. To maintain creative focus and the quality of each artwork, waitlists and rush commissions are not available.You’re welcome to subscribe at the bottom of this page to be notified when commissions reopen.

Question 3

Commission Pricing

Accepted Answer

FURURU specializes in realistic needle felted cat artworks and is currently not accepting commissions for other animals.Commission TypesFramed Bust Portrait — Starting from US$950Full Body Sculpture — Starting from US$2,100Pricing varies depending on your cat's coat pattern, coat length, and overall complexity. The above rates are the 2025 reference prices. Final pricing will be announced before commissions reopen.

Question 4

Dimensions & Materials

Accepted Answer

Needle FeltingEach piece is handcrafted using high-quality wool.Slight size variations of approximately ±1–2 cm are normal.Framed Bust PortraitThe sculpture measures approximately 10–12 cm.Each piece is displayed in a 15 cm black walnut round frame and includes both a hanging hook and a display stand for tabletop or wall display.Full Body SculptureApproximately 22 cm tall in a seated pose, with slight variations depending on the cat's breed and pose.

Question 5

Commission Process

Accepted Answer

● STEP 1｜Submit Photos & Receive a QuotePlease provide 1–3 photos of your cat.After confirming that the commission can be accepted, a price quote will be provided.● STEP 2｜Pay the DepositA 50% deposit is required to confirm your commission.Once the deposit is received, your commission slot will be reserved and added to the schedule.● STEP 3｜Provide Additional Reference PhotosPlease provide clear photos from multiple angles.Additional details and requests may also be discussed during this stage.● STEP 4｜Final Payment & ProductionBefore production begins, you will be contacted to complete the remaining balance payment.Production will officially begin once the payment has been confirmed.● STEP 5｜Final ReviewOnce the artwork is completed, photos and videos will be provided for your review.Up to two rounds of minor adjustments are included at this stage.● STEP 6｜ShippingAfter final confirmation, the artwork will be carefully packaged and shipped.

Question 6

FURURU’s Artistic Style

Accepted Answer

Beyond recreating your cat’s appearance, I also focus on capturing their unique expression, personality, and presence.I work from reference photos and apply a character-design approach, considering each cat’s features, temperament, and overall impression when shaping their expression and gaze. My goal is to capture the loving look they reserve for the person they cherish most.Signature elements of FURURU’s style include gently lifted whiskers, a subtle smile, and slightly larger, illustration-inspired eyes.Each artwork reflects my own observation, understanding, and artistic interpretation, so it is not intended to be an exact replica of the reference photos.Please make sure you connect with FURURU’s artistic style before placing a commission.

Question 7

What Photos Should I Provide?

Accepted Answer

To help capture your cat as accurately as possible, please provide clear photos from multiple angles.Photo GuidelinesPhotos taken in natural daylight are recommendedAvoid filters or heavy color adjustmentsKeep a comfortable distance when photographing your cat to avoid facial distortion caused by wide-angle lensesMake sure the photos are clear and in focusRequired PhotosFront viewSide viewA photo showing your favorite expressionA photo that best represents your cat’s actual appearance and coat colorFURURU will use your selected expression photo and appearance reference photo as the primary basis for the artwork.Photo ExamplesWhat May Affect AccuracyA cat’s coat color, facial proportions, and fine details can appear different depending on lighting conditions, camera lenses, filters, and display settings. Photos with strong color casts, distortion, or limited detail may affect how accurately certain features can be interpreted and recreated.Unsuitable Photo Examples

Question 8

Can My Cat’s Fur and Whiskers Be Included?

Accepted Answer

Yes, your cat's fur and whiskers can be incorporated into the artwork.If possible, please provide a few small tufts of freshly trimmed fur with the strands kept intact. These are especially helpful for accurately matching your cat's natural coat colors.Loose fur collected during brushing is also welcome.The artwork will still be created primarily using wool. Your cat's fur may be incorporated in small amounts as a meaningful keepsake, depending on its condition and suitability.⚠️ For the health and safety of the cats in my home, please make sure your cat has not recently had any serious contagious illnesses, such as feline panleukopenia, ringworm, or parasites.Please also ensure that the fur is clean and completely dry before sending it. Thank you for your understanding and cooperation.

Question 9

How Long Does It Take to Create My Artwork?

Accepted Answer

Depending on the type of commission, the actual production time is approximately 1–2 months.The timeline may vary depending on the complexity of the artwork, coat pattern details, revision requirements, and the current production schedule.This estimate does not include the waiting period before your commission begins.

Question 10

Can my artwork be revised after completion?

Accepted Answer

Up to two rounds of minor adjustments are included after the artwork is completed.Minor adjustments may include refinements to fur direction, color depth, markings, or other small details.Structural changes—such as face shape, muzzle proportions, nose length, or eye placement—are not considered minor adjustments and cannot be accommodated at this stage.As needle felted sculptures are created from compressed fibers, repeated alterations to certain areas may affect the overall quality, structure, and finish of the artwork. For this reason, not all revision requests can be guaranteed.

Question 11

Do You Offer International Shipping?

Accepted Answer

FURURU offers worldwide shipping.Currently, international commissions are primarily available for the Framed Bust Portrait series.Orders are shipped via EMS, DHL, or FedEx, depending on the destination, to ensure safe and reliable delivery.Shipping costs are not included and will be calculated separately based on the destination and package size.

Question 12

Will My Artwork Be Shared Publicly?

Accepted Answer

Finished artworks and process videos may be shared on Instagram, Facebook, Threads, YouTube, and other official social media platforms.

Question 13

Do You Offer Classes or Material Kits?

Accepted Answer

Currently, FURURU does not offer classes or material kits.If they become available in the future, announcements will be made through the official platforms.

Question 14

Care Instructions

Accepted Answer

For the best protection, keep your artwork inside its display case whenever possible.Avoid direct sunlight, humid environments, and exposure to fire.If dust appears on the surface, gently remove it with an air blower or a soft brush.Wool is a delicate material, so please avoid pulling, squeezing, or exposing the artwork to water.You may gently smooth the fur in the direction of the hair growth to help maintain its appearance. Avoid rubbing back and forth, as this may cause the fibers to become frizzy.For long-term storage, we recommend placing a desiccant or natural lavender nearby to help protect the artwork from moisture and insects.

Question 15

Payment and Cancellation Policy

Accepted Answer

Payment MethodsCurrently, the following payment methods are accepted:Taiwan: Bank TransferInternational: PayPal (a 7% processing fee applies)Payment Terms50% DepositA 50% non-refundable deposit is required to secure your commission.Remaining 50% BalanceBefore production begins, you will be contacted to pay the remaining 50% balance. Once the final payment has been received, your artwork will enter production.Cancellation PolicyBefore Production BeginsYou may cancel your commission before production begins. However, the 50% deposit is non-refundable, as it reserves your commission and production schedule.After Production BeginsOnce production has started, cancellations and refunds are no longer available, as each artwork is a fully customized handmade piece.If I am unable to begin production as scheduled due to unforeseen circumstances, I will contact you as soon as possible to discuss the available options. If necessary, a full refund will be provided.

FAQ